Delivering What Clients Need During a Pandemic

Written by Mark Teahan Director of Education Programs

In our state of current affairs, we hear terms like “we’re all in this together”, or “stay safe at home“.   While these are generally true and intended to soothe our nerves, we often don’t know how to make sense of the bigger picture, to find meaning in these statements or to find solutions because of something that we hear on repeat from our television.  Yes, we’re all going through a pandemic.  But another factor we’re all going through is that we are holding on to hope.

I like to quote a brilliant coworker who says “Hope, by itself, is not strategy”. [Read more…]