According to a study done in Great Brittan several years ago – 93% of our communication is non-verbal. The actual words are only 7% of the communication! So, while our words can be powerful, it’s the non-verbal physical movements, facial expressions, and voice modulations which convey the actual “meaning” or interpretation to our audience, clients, students and relationships.
This is a pretty amazing statement. In our years in the academic system we spend semesters, even years studying, spelling, vocabulary, sentence structure, grammar and such. To my knowledge there is not one class given in non-verbal communication!