Negotiation – Levels of Influence
When elements of a system are in conflict, there is incongruence that needs to be addressed. If the system you’re working with is an individual, incongruence is referred to as an internal conflict. If an incongruence is within a system that involves more than one person, the incongruence might be labeled a dispute, an argument, a disagreement, or a fight. Whatever the system is, incongruence needs to be addressed in order to bring balance to the system.
The list that follows is an overview of useful skills depending on the circumstances leading to the need to negotiate. Take a moment to reflect on how you have used the skills from each category in the past. In this way, you can identify two important things: times in your life when using a different negotiation technique might have led to a better conclusion; and which skills you might want to practice.