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How Can a Coach Build Rapport With a Client?

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coaches use mirroring and matching to build rapportEstablishing Rapport – Aligning to Create Relationship

Throughout the Spencer Institute Life Strategies Coach Certification the focus is on establishing relationship for powerful and respectful communication.  In this assignment we present many of the non-verbal ways to contribute to rapport.  Rapport happens naturally, and yet we want to be able to create it on purpose, maintain it throughout the inter-action, know how to respectfully break rapport, and when necessary, to re-establish the connection. [Read more…]

Effective Communication, Rapport Building and Calibration Skills for Coaches

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calibraton skills training NLP coachThe following information is discussed in extensive detail in the Life Strategies Coaching Certification and Results Coaching Certification. Communication, specifically, highly-effective communication, is absolutely vital to relationships, business and coaching results for your clients.

Beyond Words:  Keys to Effective Communication

Building healthy relationships is the goal of successful communication.   This article will focus on the skills and tools of how to effectively establish rapport, create a positive state of being, calibrate for information by using exquisite sensory acuity, multiple perceptual filters, and to influence respectfully using the concepts of pacing and leading and anchoring.

What is Rapport?

Rapport is that ability to establish a connection with another; to align with their reality and find commonalities which create feelings of safety, openness, and trust.  [Read more…]

How Does Each Hemisphere of Our Brain Experience Life Differently?

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hemispheric interpretation of experiencesHemispheric Levels of Experience

Your brain has two hemispheres. Each one interprets the world differently. Each has different memories of vital life events. Each “codes” an experience differently. Sometimes, one image/memory always comes up first when you recall an event (good or bad).

Have you ever said, “I have half a mind to________.”

Or, have you ever said, “I’m my mind’s eye I see _______”.

If so, you were literally only using half your brain (and one eye) to get an image, gain an understanding, or recall an experience.

Here is more information about eye accessing cues all coaches will want to know.

The chart below is a template for the levels of awareness, experience and influence by which we connect and experience life. It is used as a diagnostic tool to discover at what level a problem or challenge might be and which hemisphere of the brain is more involved, then knowing which level to work with to bring the healing or resolution.  Becoming familiar with this template will enhance your understanding of the variety of processes, skills and techniques presented in this training at a structural level.  When we understand the structure of an experience or pattern – then can have control or influence on that structure.

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Eye-Accessing Cues Coaches Will Want to Know

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how to tell waht people are thinking by their eyesThe Visual Sensory Modality of Thinking, Learning and Communicating

“Thinking” is processing information in the brain through pictures, sounds, feelings, smells and tastes.  In neuro-linguistics, we particularly pay attention to the Visual, Auditory and Kinesthetic Modalities and generally blend Olfactory and Gustatory into the Kinesthetic awarenesses.  When gathering information to discover where a person is stuck or how to help them be the best they can be; being able to know how they are thinking is crucial.

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How to Teach Your Coaching Clients to Learn Effectively

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effective learning strategiesLearning How to Learn

As a Certified Life Strategies Coach, you are going to be spending your valuable time with this type learning material. So, we are going to give you some insight into the Elements of Effective Learning Strategies as our first awareness and tool.  Once a goal is established, it is important to know how to move along the pathway to success.  Learning how to learn will give you an overview of how to best assimilate this information and incorporate it into your life skills.  It will also give you a template to understand where your clients, employees, customers, colleagues and others might be blocking themselves from moving forward. [Read more…]

Understanding NLP Presuppositions for Life Coaches

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how do coaches use presuppositions to help clients?The following guidelines for thinking are useful assumptions and filters that may or may not be “truth.”  However, having incorporated these ideas into your perceptual filters – life gets better!  We encourage you to find ways to familiarize yourself with these pre-suppositions and experiment with thinking and communicating through these basic guidelines.

These concepts are just one of important concepts within the Spencer Institute Life Strategies Coaching Certification Course.

[Read more…]

Using Storytelling to Become a Better Public Speaker

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public-speaking-tips

Is Storytelling The Secret Ingredient to Making Any Speech More Memorable?

Communication is key to success in any endeavor. Whether it be a job interview, a presentation, or even a simple conversation, the ability to effectively communicate is paramount. Professional speaking helps to improve one’s communication skills by allowing them to practice their words and ideas in front of an audience. This not only helps to refine their communication skills but also helps to build confidence.

Confidence is a crucial element to success in any field. Public speaking helps to build confidence by providing a platform for one to practice their words and ideas. Having the ability to express oneself and engage with an audience allows one to gain a greater understanding of their own beliefs and opinions. This helps to build confidence and allows one to better express themselves in any situation.

What is storytelling?

Storytelling is a powerful tool for communication, teaching, and entertainment. It can involve using words, images, music, or any other medium to create a narrative or plot. The goal of storytelling is to evoke emotion and create an emotional connection between the storyteller and the audience. [Read more…]

Which Hormones are Involved with Stress?

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hormones stress responseStress can come from inside. It can be caused by our perception of events, rather than by the events themselves. A job transfer might be a horrible stress to one person, a magnificent opportunity to another. A lot depends on attitude.

But even when the stress is undeniably external — say, all your money was just skimmed — stress affects a host of changes inside our body.  More specifically, stress in all its many forms interferes with the body’s production of three very important hormones that help you feel balanced and “normal”: [Read more…]

A Guide to Stress Management Coaching

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how does the body respond to acute stressFundamentals of Stress and Acute Stress Responses

You have just rear-ended the car in front of you on the way to work, making you an hour late – only to miss an important meeting, then later you lose your keys somewhere on your commute.

But what about when you get a promotion at the office, or become engaged to the love of your life? Or, when you finally get the marriage proposal you have been waiting for? What about when you have allergies, or move your residence? Is it stressful to graduate from college, or start an exercise program, or binge on pizza? You know it is. [Read more…]

Appreciative Inquiry: Interview and Coaching Dialogue Training

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appreciative inquiry and motivational interviewing

Learning Objectives for this Lesson:

  • Name and discuss the five basic principles of appreciative inquiry (AI)
  • Name and discuss types of AI used in coaching
  • Demonstrate the skill of positive reframing within a coaching conversation
  • Use AI to facilitate the development of a client’s positive vision (or desired future) within a coaching conversation
  • Use AI to co-create goals and action plans in the service of that positive vision (or desired future) within a coaching conversation
  • Keep coaching conversations light, interesting, and engaging.
  • Use AI to improve and transform the coaching relationship

What is the Appreciative Inquiry approach?

In this lesson, we will continue to expand on coach role-playing, using more reflection and intuition. The objectives for this lesson will include learning more powerful coaching techniques that tap into your intuitions and allow you to truly understand what you are hearing from each client. One of the “doing” skills in wellness coaching is the art of asking open-ended questions and this will serve as the transition into our introduction to appreciative inquiry (AI). AI is such a big part of our daily activities as coaches because as you will see, it’s a big part of imagining the client’s vision for change. AI is also described as a way of clarifying what the client wants or where they are looking to go. We want to talk to our clients so we can learn more about how to direct or guide them to create a vision of their wellness. This includes where they want to go and what they want to accomplish.

[Read more…]

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